Returns are not currently affected by coronavirus. Moving forward, we may experience delays due to unforeseen challenges beyond our control, based on the impact to specific regions and government guidance. We donate our returned products to verified nonprofit partners — like women’s shelters — but if the product cannot be picked up or delivered, there may be delays in the process.

No matter what happens, we will fulfill the promise of our 1-year sleep trial for mattresses. Our world-class Customer Experience team is standing by if you have any questions or concerns.

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