Shipping & Delivery
FAQs on shipping and delivery.
8 articles in this collection
Written by Nat G, Ty, and John Davies
Written by Nat G, Ty, and John Davies
Can I Upgrade My Shipping Method to White Glove?
No, once an order is placed we are not able to change the shipping method.
Written by John Davies
Updated over a week ago
Updated over a week ago
Do You Charge Sales Tax?
We charge the combined sales tax in states where we are legally required to charge and pay tax, based on your shipping address.
Written by Nat G
Updated over a week ago
Updated over a week ago
How Long Will It Take My Order to Ship?
Production times are listed on the product page.
Written by John Davies
Updated over a week ago
Updated over a week ago
How Do I Open, Unbox, and Setup My New Mattress?
Unpacking your mattress is easy. Just watch this snappy video to learn how.
Written by Nat G
Updated over a week ago
Updated over a week ago
Do you offer free shipping on all orders?
Yes! We offer a free option on all orders.
Written by Ty
Updated over a week ago
Updated over a week ago
What are your shipping restrictions?
We only ship to the Contiguous United States and DO NOT deliver to any APO/FPO addresses, or P.O. Boxes.
Written by Ty
Updated over a week ago
Updated over a week ago
What Is the Status of My Order?
We proudly craft our products in our own Los Angeles facility.
Written by John Davies
Updated over a week ago
Updated over a week ago
Can you ship to a P.O. Box?
We can not ship to a P.O. Box. We require a physical address.
Written by Ty
Updated over a week ago
Updated over a week ago