What is the warranty for your Brentwood Home Kid and Crib Mattresses?

We offer a limited 10-Year Limited Warranty on our Kid and Crib Mattresses.

Ty avatar
Written by Ty
Updated over a week ago

10-Year Limited Warranty

During the first five (5) years of the 10-Year Limited Warranty, Brentwood Home will not charge purchaser to repair or replace purchaser’s mattress if it qualifies under the Limited Warranty. Any and all transportation and/or shipping costs associated with replacements are solely the purchaser’s responsibility. Brentwood Home does not coordinate or arrange any transportation and/or shipping costs associated with replacements. No new Limited Warranty will be issued for replacement mattresses. The Warranty for the replacement mattress runs from the date of original purchase of the replaced mattress.

During years (6-10) of this Limited Warranty Brentwood Home will, at its option, replace the mattress at a prorated charge to the purchaser plus transportation and/or shipping charges. The prorated replacement charge will be dependent on the year that the mattress is replaced.

If the mattress is replaced during the sixth (6th) year, the prorated replacement charge the purchaser pays will be fifty (50) percent of the original purchase price.

If the mattress is replaced after the sixth (6th) year, but before the ninth (9th) year, the prorated replacement charge the purchaser pays will increase by ten (10) percent for each subsequent year of the prorated period (i.e. 60% of the original purchase price if replaced during year six (6); 70% of the original purchase price if replaced during year seven (7), etc.)

If the mattress is replaced in year nine (9) or any point thereafter prior to expiration of the Limited Warranty the prorated replacement charge will be 90% of the original purchase price. The existing Limited Warranty will continue to cover the replacement mattress for the remaining of the 10 Year Limited Warranty period and no further prorated costs for any additional approved Warranty Claims made against the replacement mattress will be required. Purchasers are responsible for any additional transportation and/or shipping charges related to any additional subsequent approved claims made on the replacement mattress. The replacement will be of the same model and size as the original mattress purchased. In no event will a substitution model be used as a replacement except in the case of a discontinued mattress, in this event a mattress of like build and design, at Brentwood Home’s discretion will be used as a replacement for the defective mattress.

Did this answer your question?