Brentwood Home

All orders cancelled mid-shipment, returned to sender, or not meeting the minimum requirements of our Sleep Trial are subject to a 15% fee.

Order Cancellation Policy

The City Bed and its accessory add-ons are covered by a 10-year limited warranty.

What Is the Warranty On Your City Bed and the City Bed Accessories?

We offer a 1-Year Trial & 10-Year Manufacturer Warranty.

What is your warranty on your Easy Metal Bed Frame?

Your pillows are covered by a 30-night sleep trial. Here are all the details you need to know.

What Is the Sleep Trial on Your Pillows?

What is your warranty on your Foundation?

We offer a 20-Year Manufacturer Warranty.

What Is the Warranty on Your Adjustable Bases?

We know that life happens. That's why we'll give you a break on your first donation pick-up appointment rescheduling.

What Happens If I Miss My Donation Pick-up Appointment?

Mark Abrials, Co-Founder & Chief Sustainability Officer

Kurt Dwiggins

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FAQs on our sleep trial, warranty, and free returns.

Sleep Trial, Warranties & Returns

Here's a step by step guide to initiate a mattress or topper return

What's Your Return Process For Mattresses and Toppers?

We require that you try your mattress for at least 30 days. You have one full year (365 days) to try it in your home.

How Does the One Year In-Home Sleep Trial Policy Work?

Brentwood Home mattresses are covered by a 25-year limited mattress warranty — one of the best in the industry!

What is the Brentwood Home warranty on Mattresses?

Adult Mattresses

Our return policy varies by product. Here is how it works.

What is the Return Policy for Products Other than Mattresses?

Here are the requirements to make a valid claim and details on how to provide proper photographic evidence.

How Do I Submit a Small Item Warranty Claim?

We offer a limited one-year warranty on our pillows, wedge pillows, Crystal Cove Yoga Cushions, seat cushions, and Play Couch.

What is the warranty for your Brentwood Home Pillows?

We offer a limited 10-Year Limited Warranty on our Kid and Crib Mattresses.

What is the warranty for your Brentwood Home Kid and Crib Mattresses?

We offer a five-year limited warranty on our mattress toppers.

What Is the Warranty for Your Brentwood Home Mattress Toppers?

We offer a limited three-year limited warranty on our pet beds.

What is the warranty for your Brentwood Home Pet Beds?

Pillows, Child/Crib Mattresses, Toppers and Other Products

We process the full payment when you place an order.

When will my credit card payment be processed?

We cannot honor the One Year Sleep Trial policy on purchases from outside vendors.

What if I purchased from a third-party retailer?

Available for California residents only within 30 days of mattress delivery.

What Is California’s Used Mattress Recovery and Recycling Act?

Payment Processing & General Returns

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