Sleep Trial, Warranties & Returns

FAQs on our sleep trial, warranty, and free returns.

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14 articles in this collection
Written by Mark Abrials, Ty D., Annie Graybill and 1 other

What is your warranty on your Easy Metal Bed Frame?

We offer a 1-Year Trial & 10-Year Manufacturer Warranty.

Written by Annie Graybill
Updated over a week ago

What is your warranty on your Foundation?

We offer a 1-Year Trial & 10-Year Manufacturer Warranty.

Written by Ty D.
Updated over a week ago

What Is the Warranty on Your Adjustable Bed Frame?

We offer a 100-Night Trial & 20-Year Manufacturer Warranty.

Written by Annie Graybill
Updated over a week ago

What Happens If I Miss My Donation Pick-up Appointment?

We know that life happens. That's why we'll give you a break on your first donation pick-up appointment rescheduling.

Written by John Davies
Updated over a week ago

Adult Mattresses

How does the One Year in-Home Sleep Trial policy work?

We require that you try your mattress for at least 30 days. You have one full year (365 days) to try it in your home.

Written by Ty D.
Updated over a week ago

What is the Brentwood Home warranty on Mattresses?

Brentwood Home mattresses are covered by a 25 year limited mattress warranty — one of the best in the industry!

Written by Ty D.
Updated over a week ago

Pillows, Child/Crib Mattresses, Toppers and Other Products

What is the return policy for products other than mattresses?

If you decide our product is not right, you may return them within 30 days of placing your order for a full refund.

Written by Ty D.
Updated over a week ago

What is the warranty for your Brentwood Home Pillows?

We offer a limited one-year warranty on our pillows, wedge pillows and Crystal Cove yoga collection.

Written by Ty D.
Updated over a week ago

What is the warranty for your Brentwood Home Kid and Crib Mattresses?

We offer a limited 10-Year Limited Warranty on our Kid and Crib Mattresses.

Written by Ty D.
Updated over a week ago

What is the warranty for your Brentwood Home Mattress Toppers?

We offer a ten-year limited warranty on our mattress toppers.

Written by Ty D.
Updated over a week ago

What is the warranty for your Brentwood Home Pet Beds?

We offer a limited three-year limited warranty on our pet beds.

Written by Ty D.
Updated over a week ago

Payment Processing & General Returns

When will my credit card payment be processed?

We process the full payment when you place an order.

Written by Ty D.
Updated over a week ago

What if I purchased from a third-party retailer?

We cannot honor the One Year Sleep Trial policy on purchases from outside vendors.

Written by Ty D.
Updated over a week ago

California’s Used Mattress Recovery and Recycling Act

Available for California residents only within 30 days of mattress delivery.

Written by Mark Abrials
Updated over a week ago