All furniture sales are final, except when there are defects in workmanship, which are covered by a 10-year warranty. Please note that this is a natural wood product that will feature blemishes, knots, or other scars in the wood as testimony to its age and singular beauty.

TEN-YEAR LIMITED CITY BED FRAME WARRANTY

Beginning on the date of purchase, your new Brentwood Home City Bed and its accessories (the “City Bed”) is covered by a ten-year limited warranty (the “City Bed Warranty”). This City Bed Warranty extends to the original purchaser of the City Bed, and extends to all City Beds purchased directly from Brentwood Home, or a qualified retailer of Brentwood Home products. The “original purchaser” for the purposes of this City Bed Warranty is the first purchaser of the City Bed from Brentwood Home or a qualified retailer of Brentwood Home products. This City Bed Warranty is not transferable and applies only to a City Bed purchased from Brentwood Home or a qualified retailer of Brentwood Home products by the original purchaser.

Brentwood Home warrants the City Bed against defects in material and workmanship for a period of ten years from the time your City Bed is purchased by you, when the City Bed is used normally for its intended purposes.

YOUR RESPONSIBILITIES

In the event of a defect, Brentwood Home’s sole and exclusive liability and your sole remedy under this City Bed Warranty will be, at Brentwood Home’s option, to provide a replacement, subject to your fulfillment of the requirements set forth below.

To get the benefit of this City Bed Warranty, you must return your City Bed to Brentwood Home and provide Brentwood Home with proof of the original date of purchase as well as proof that the City Bed was in fact returned.

THE CITY BED WARRANTY DOES NOT COVER

  • Normal wear and tear as a result of washing and intended use.

  • Comfort preference.

  • Physical abuse or damage to the Product, including but not limited to: burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.

MAKING A CLAIM

To file a claim under this warranty, please submit a request to [email protected]. Evidence of a defect and proof of purchase must be included. The address for returns will vary depending on the City Bed and will be provided to you once Brentwood Home has reviewed your submissions and determine that there is in fact a defect covered by this City Bed Warranty. In the event of a defect, Brentwood Home will ship a replacement to you upon proof that you returned the defective City Bed.

Replaced City Beds are subject to the same City Bed Warranty as the original. For example, if you obtain replacement that are the same style and price as the original, then the City Bed Warranty term of the replaced City Bed begins from the date of purchase of the original.

The serviceable area for all Brentwood Home products is addresses within the 48 states of the continental United States only. If your Brentwood Home product is located outside the continental USA, you are responsible for any costs associated with pick-up and return.

DISCLAIMER: LIMITATIONS ON LIABILITY

To the extent permissible by applicable law, the City Bed is provided “as is” and this City Bed Warranty and any implied warranties are your exclusive warranties and replace all other warranties or conditions, express or implied. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states or other jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. You may also have other rights that vary from state to state and jurisdiction to jurisdiction.

To the maximum extent permitted by applicable law and except as set forth in this City Bed Warranty, in no event will Brentwood Home or its suppliers be liable for procurement of substitute products or other special, incidental, consequential or indirect damages arising out of or related to the City Bed or its use by you or any third party, whether under theory of contract, tort (including negligence), indemnity, product liability or otherwise. This limitation will apply even if Brentwood Home has been advised of such damages and notwithstanding the failure of essential purpose of any limited remedy. Brentwood Home’s total liability will not exceed the purchase price paid for the City Bed giving rise to such liability.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

ARBITRATION

If a dispute arises between you and Brentwood Home arising out of or relating to this City Bed Warranty, that dispute will be resolved in accordance with the general dispute resolution provisions of the Brentwood Home terms of service. The arbitration conducted pursuant to this provision will be deemed final and binding and will not be subject appeal absent extraordinary circumstances. You must seek arbitration for disputes arising out of this City Bed Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act or any state law relating to consumer product warranties.

As in all other dispute situations under the Brentwood Home terms of service, an arbitration concerning a dispute arising out of or relating to the City Bed Warranty will not be combined with any other proceeding or arbitration against one of the parties. In addition, to the maximum extent permitted by applicable law, you will only be permitted to assert your own claim, and may not appear as a representative of the interests of any other person, entity or class of consumers (including a private attorney general or otherwise). Some states do not allow the exclusion or limitation of incidental or consequential damages in connection with the sale of consumer products, so the above limitation or exclusion of incidental or consequential damages may not apply to you.

GOVERNING LAW

This limited City Bed Warranty will be governed by the laws of the State of California.

WARRANTOR

Brentwood Home, 2301 E. 7th St. A-450 Los Angeles, California US 90023

Did this answer your question?