Obviously, it takes time to adjust to new pillows. Although we do not put requirements on how long you must sleep on your new pillow before requesting a Sleep Trial Return, we do respectfully ask that you give it a fair and honest trial — 30 days. Your body needs time to acclimate to see if you sleep more deeply, breathe more easily, and wake more refreshed and energized.
Your 30-night sleep trial for your pillows begins after you receive your pillows. During your sleep trial, if you decide that your Brentwood Home pillows aren’t right for you, you can initiate your return process. A member of our sustainability team will reach out and have it donated for a full refund. (Returned pillows and bedding cannot be resold.) There are no charges for restocking or return shipping. Once we confirm receipt, you’ll receive a full refund. The funds can only be returned to the original form of payment.
Please note: Our sleep trial is limited to one return of each product type per household. If you return or exchange a product, it ends your sleep trial for that product type (mattress, topper, base, pillows, protectors, sheets) and no other sleep trials are eligible for your household in the future for that product type.