Mattresses, Toppers, Foundations & Metal Bed Frames: 1 Year
We offer a one-year sleep guarantee with our mattresses, toppers, foundations and metal bed frames. In order to properly adjust, we require a 30 day adjustment period from delivery. If you decide it isn’t right for you after 30 days, then we will either schedule a pickup or ask you to repackage the item and drop it off at a local donation center. Without exception, we require that your mattress, topper and/or foundation has original law labels attached; your mattress has been used on a proper foundation or supportive base (a box spring, which contains springs, may not be sufficient); your mattress has been properly rotated head-to-toe, once a month for the first six months, then every other month; and your everything is in condition appropriate for donation (free from stains and burns). Note: a proper supportive base requires a center support for Queen, King and California King sizes, or the use of our Easy Foundation. For Queen, King, and California King slatted style bed frames. For proper support, no more than (5) inches between each slat are allowed in order to provide ample structural support for the foundation and user(s).
Crib Mattresses and Bedding: 100 Days
We offer a 100-day sleep trial after the date of delivery with all crib mattresses and sheets with a full refund in the original payment form. Original law labels must be attached and the product must be free from stains.
Yoga Cushions, Pillows and All Other Non-Furniture Products: 30 Days
You can return all other items within 30 days of delivery and receive a full refund in the original payment form.
Furniture & Gift Cards: Non-Refundable
A trial is not offered on our furniture and gift cards. Furniture and gift cards are not refundable.
If a discount was applied at purchase, that discount will be proportionally applied to the credit. Logically, promotional items provided at no cost or buy-one-get-one free offers are not refundable.
Our sleep trial is limited to one of each particular product type per initial order. If you decide to exchange your product, it will end your sleep trial. If you return or exchange a product from any order, you are not eligible for an additional sleep trial on future orders. A valid original proof of purchase directly from Brentwood Home® is required. *Final Sale products are excluded from all sleep trials.